Protect our organization and customers from fraudulent activities. In this role, you will monitor and analyze transactions for suspicious patterns, investigate suspected fraud cases involving checks, ACH, and wire transfers, and work closely with fraud detection software to identify and prevent potential threats. You will review flagged transactions, gather and analyze evidence and prepare detailed reports of findings.
Schedule: This position operates on 11:30 AM – 8:30 PM, with the potential for 10:00 AM – 7:00 PM depending on business needs.
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Responsibilities:
Review high-risk clients and transactions to identify and prevent fraudulent activities.
Handle inbound fraud concerns and escalations via phone and email, ensuring timely investigation and resolution.
Collaborate with financial institutions to freeze accounts and recover illicit funds.
Submit letters of indemnification and follow through with investigation results.
Analyze and track cases of check fraud, including counterfeit checks and forged endorsements.
Provide guidance and protocol to field partners and track incident statistics for trend reporting.
Assist in
situations involving exposure of personally identifiable information.
Evaluate and mitigate risks during client onboarding using research tools.
Qualifications:
Associate degree in Criminal Justice, Economic Crime Investigation, Finance, or Business.
Minimum of 1 year of experience in fraud, investigations, banking, compliance, business, or finance.
Excellent partnership and communication skills, essential for client interactions.