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Fraud Specialist

Job ID: 1752270
OA Reference: 0089LG

  • $41,600 to $49,900
  • Rochester, 14623

We are seeking a dedicated Fraud Prevention Specialist to join our team, focused on protecting the organization and its clients from financial crime and fraud-related losses. In this role, you will investigate and respond to fraud activity reported by clients and internal partners, combat external threats, minimize internal impacts, and educate clients on best practices to reduce risk. You will also coordinate with financial institutions to freeze accounts and recover illicit funds.

Responsibilities:
-Review high-risk clients and transactions identified through fraud defense programs to prevent repeat offenses and stop high-risk activity.
-Handle inbound fraud concerns and escalations via phone and email, ensuring timely investigation and resolution.
-Coordinate with financial institutions to freeze bank accounts and retrieve illicit funds, submitting indemnification letters and following up on outcomes.
-Analyze and track cases of check fraud, including counterfeit checks and forged endorsements, while collaborating with field partners for resolution and reporting trends.
-Assist internal teams and clients with exposure incidents involving personally identifiable information, ensuring compliance with laws and providing solutions such as credit monitoring.
-Evaluate clients who fail authentication screening, verify legitimacy and creditworthiness, and take necessary remedial actions to reduce risk.
-Enter and track fraud cases in a central database for reporting, trending, and potential criminal investigation.
-Perform additional related duties as assigned.

Qualifications:
-Associate’s Degree in Criminal Justice, Economic Crime Investigation, Finance, Business, or related field (required).
-Minimum 1 year of experience in fraud investigation, banking, compliance, finance, or business.
-Strong analytical and communication skills.
-Ability to manage sensitive information with discretion and maintain professionalism in client-facing situations.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Additional Skills

Fraud Investigation, Risk Mitigation, Incident Reporting & Documentation, Account Verification & Authentication, Client Communication

AppleOne Representative Contact Info

Account Executive:
Leigha
Branch Phone:
Location:
Albany, NY