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Fraud Specialist

Job ID: 1748775
OA Reference: 0002LG

  • $41,600 to $47,800
  • Rochester, 14623

We are seeking a Fraud Specialist to join our Financial Crimes and Risk team. This position plays a key role in protecting the company and its clients from fraudulent activities and financial losses. You will investigate reports of fraud, liaise with banks and institutions, and provide resolution and guidance on incidents involving financial crime.

Key Responsibilities:
Investigate high-risk transactions and identify repeat offenders through fraud monitoring programs.
Respond to inbound fraud concerns from clients and internal teams via phone and email.
Work with financial institutions to freeze compromised accounts and recover unauthorized funds.
Analyze cases of check fraud, counterfeit checks, and forged endorsements, and provide protocol support to field teams.
Manage situations involving exposure of personally identifiable information (PII), ensuring compliance with privacy laws and resolution procedures.
Verify the legitimacy of new clients who fail onboarding authentication and take necessary risk-mitigating actions.
Accurately log and track fraud cases in a centralized system for reporting and trend analysis.
Collaborate with other departments to ensure timely resolution of fraud issues and assist with special projects as needed.

Qualifications:
Associate’s Degree in Criminal Justice, Economic Crime Investigation, Finance, or Business (required)
At least 1 year of experience in fraud investigations, compliance, banking, or finance
Excellent communication skills, both verbal and written
Strong analytical, research, and documentation abilities
Ability to manage sensitive information with discretion and professionalism
Proficiency in handling escalated situations and working independently

Apply now to join a team dedicated to fighting fraud and making a meaningful impact in financial risk prevention.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Additional Skills

Fraud Investigation, Risk Assessment, Banking and Financial Transactions Knowledge, Case Documentation, Fraud Detection Tools & Software

AppleOne Representative Contact Info

Account Executive:
Leigha
Branch Phone:
Location:
Albany, NY