Position Title: Fraud Analyst
Location: San Juan, Puerto Rico

Position Summary
Reporting to the Compliance Director and working collaboratively with the Risk and Data Analytics teams, the Fraud Analyst will play a key role in safeguarding the organization against fraudulent activities. This individual will be responsible for identifying, assessing, and investigating suspicious transactions and behaviors. The role requires an investigative mindset, meticulous attention to detail, and the ability to work effectively across departments to strengthen fraud prevention strategies.

Key Responsibilities
Monitor and evaluate transactional activity to detect unusual patterns indicative of potential fraud.
Develop, refine, and implement measures to prevent fraudulent practices and minimize risk exposure.
Enforce and maintain compliance with KYC, AML, and ATF policies and protocols.
Partner with internal teams to design and execute initiatives that advance the company’s fraud risk management objectives.
Conduct thorough investigations into suspected fraudulent activity, gathering evidence and documenting findings to support appropriate action.
Respond to incidents of identity theft and escalate issues generated by automated monitoring systems.
Analyze data to uncover fraud schemes, emerging trends, and organized fraud rings.
Take prompt action to mitigate threats and protect the company’s assets and customer information.
Prepare reports, summaries, and dashboards to communicate fraud trends and key metrics to stakeholders.
Contribute to ongoing improvements in procedures and tools to enhance the company’s ability to detect and prevent fraud.
Assist in ensuring adherence to legal requirements and best practices related to compliance and fraud prevention.

Qualifications:
Fully bilingual in English and Spanish, with advanced proficiency in written and spoken communication.
Bachelor’s degree or equivalent combination of relevant experience and professional certifications.
Minimum of 2 years of experience in fraud detection, risk management, or financial services.
Knowledge of fraud investigation methodologies, detection systems, and risk assessment frameworks.
Familiarity with SQL and data visualization platforms (such as Tableau or Domo) is preferred.
Strong analytical and critical thinking abilities with a proactive approach to solving problems.
Excellent interpersonal skills and the ability to communicate complex concepts clearly to diverse audiences.
Proven organizational skills, with the capacity to manage multiple priorities and meet deadlines.
Solid understanding of applicable regulations and compliance standards in fraud prevention.
Proficiency with Microsoft Office applications and other relevant software tools.


Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.