Location- Sherman Oaks, CA
Schedule- Hybrid M,F remote, T,W,TH in office
Compensation- $24-$25/hr.


• Provide daily operational and customer support to up to 150 franchise locations, responding to inquiries via phone and email in a timely, professional manner
• Serve as the primary liaison between franchisees, internal teams, executives, and external vendors to ensure clear communication and alignment
• Coordinate cross-functional efforts and communications to fulfill franchisee needs, resolve issues, and implement effective solutions
• Support new store openings by managing pre-opening timelines, tasks, and marketing readiness
• Manage ordering and distribution processes by partnering with warehouses and vendors to ensure accurate and timely fulfillment
• Handle guest care and customer experience concerns related to store operations, ensuring positive and consistent outcomes
• Communicate company updates, initiatives, and expectations across the franchise network
• Utilize financial knowledge (P&L, ROI, EBITDA) to guide franchisees in making informed business decisions
• Build and maintain strong relationships with franchisees and vendors, supporting account setup, order management, and issue resolution
• Identify operational inefficiencies and implement process improvements, including developing tools, resources, and standardized communication templates
• Collaborate with cross-functional teams to execute large-scale projects and company initiatives


Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.