This Foreclosure Customer Service Associate Position Features:
• Great Work Environment
• Hybrid Schedule
• Growth Opportunities
• Great Pay up to $44K

Job Description:
As a Foreclosure Customer Service Associate, you will be responsible for handling inbound calls from borrowers regarding their defaulted mortgages. You will provide exceptional customer service, resolve issues promptly, and ensure that all interactions are professional and positive. This is a self-directed, detail-oriented role where initiative and accuracy are key to success. You will also work with vendor-related software to manage mortgage accounts and assist with other related tasks as needed.

Key Responsibilities:
Handle inbound calls from borrowers regarding defaulted mortgages and provide solutions.
Ensure clear, professional communication in all borrower interactions.
Edit and proofread your work for accuracy in grammar, spelling, and clarity.
Maintain and update mortgage accounts using vendor-related software.
Manage multiple tasks independently in a fast-paced environment.
Maintain excellent attendance and punctuality to ensure timely completion of tasks.

Qualifications:
High School Diploma or Equivalent.
Strong computer skills, including Microsoft Office Suite (Outlook, Excel, Word).
Typing speed of 50 WPM.
Prior experience in the mortgage industry, escrow, servicing, or direct foreclosure is preferred.
Ability to stay calm under pressure and work independently.

Apply for this great position as a foreclosure customer service associate today.

EEO/AA Employer/Vet/Disabled.

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.