This Senior Service Technician Position Features:
• Pay Rate:$30/hour - $35/hour (DOE)
• Schedule: Monday–Friday (40 hours/week; overtime as needed)
• Location: Nashville, TN (Regional travel required)
• Work Type: Field-based / Onsite
• Vehicle: Company vehicle provided


Key Responsibilities
• Perform advanced troubleshooting, service, and repair of fire alarm systems
• Diagnose and resolve system issues including ground faults, shorts, open circuits, and device failures.
• Service and support special hazard fire suppression systems (clean agent, CO2, foam, dry chemical).
• Respond to service calls involving system malfunctions, storm damage, or impaired systems.
• Lead complex service calls and provide technical guidance to junior technicians.
• Conduct system testing and verification to ensure proper operation and code compliance.
• Identify repair needs and provide detailed feedback to the Service Coordinator for quoting (labor, materials, scope).
• Communicate professionally with customers during service visits.
• Travel regionally as needed (approximately one overnight per month).
• Maintain accurate service documentation and reports.
• Represent the company with professionalism and technical expertise at all times.
• Perform additional service-related duties as assigned.

Qualifications
• 4–6+ years of experience in fire alarm and/or life safety system service
• Strong troubleshooting and diagnostic skills (not inspection-only experience)
• Experience with fire alarm systems such as Siemens, EST, Notifier, Simplex, Gamewell, Silent Knight, or similar
• Exposure to special hazard fire suppression systems preferred (training available for strong candidates)
• Ability to work independently in the field and take ownership of service issues
• Experience mentoring or supporting junior technicians preferred
• Strong communication and customer service skills
• Valid driver’s license and clean driving record
• Willingness to travel and work overtime as needed

Additional Information
• Company vehicle provided
• Benefits package offered
• Relocation assistance available for qualified candidates
• Drug screening and MVR required
• Training provided for special hazard systems


Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.