Are you early in your career and eager to make an impact? We are partnered with a great client in Boynton Beach who is seeking a dynamic and detail-oriented Financial Support Specialist to join their Student Support Center. This is a fantastic opportunity to gain hands-on experience, mentorship, and professional growth while helping students achieve their academic goals.

Purpose
The Financial Support Specialist supports the Student Support Center by maintaining accurate financial records, responding to financial service inquiries, coordinating with multiple departments, and ensuring compliance with policies and procedures related to student finance management. This role is designed to help you build knowledge and skills in financial services while contributing to a positive student experience.

Responsibilities
Financial Aid Assessment & Processing
Assist in reviewing and processing applications for financial assistance
Support efforts to determine student eligibility, apply awards, and monitor continuing eligibility
Develop working knowledge of financial aid regulations, including Title IV, state, and institutional policies
Student Advising & Support
Provide one-on-one support to prospective, current, and former students regarding aid eligibility, documentation needs, and funding options
Assist students in exploring financial strategies when traditional aid may not be available
Help guide students through appeals, special circumstance reviews, and academic progress requirements
Compliance & Documentation
Maintain complete and accurate student financial aid records
Collect and verify supporting documentation for aid applications
Assist senior team members with audit preparation and compliance reviews
Data & Record Management
Input and update student demographic and financial data in the student information system
Assist with reconciliation processes and monitoring of account balances
Help prepare departmental reports and assist with required regulatory submissions
Customer Service & Communication
Serve as a first point of contact for financial aid inquiries via in-person, phone, email, and online channels
Respond promptly and professionally to student and staff questions
Support the preparation and distribution of communications regarding aid status, disbursements, and deadlines

Qualifications
High School Diploma or GED required; Bachelor’s degree in Finance, Accounting, Business, or related field strongly preferred
1–3 years of related experience, including internships, part-time roles, or entry-level office/financial work preferred
Strong interpersonal and communication skills
Comfort with technology and willingness to learn financial and student information systems
Detail-oriented, organized, and eager to build professional skills in financial services
Must be within commuting distance to Boynton Beach, FL (this is not a remote role)

Desired:
Previous exposure to financial aid, student services, or customer service roles
Strong problem-solving skills and interest in building a career in finance or education

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.