Position: Financial Aid Officer
Bayamón, PR
Industry: University

Summary:
The Financial Aid Officer ensures students receive the maximum financial assistance they are eligible for, in compliance with institutional, state, and federal regulations. Delivers high-quality, timely service and works in coordination with office leadership to support institutional development and student retention.

Key Responsibilities:
• Provide financial aid guidance and support to students, ensuring understanding of eligibility and application processes.
• Accurately manage student records using Campus Vue and federal systems such as NSLDS and COD.
• Review, receive, and file all required student documents in compliance with applicable regulations.
• Ensure student files are complete with all supporting documentation.
• Collaborate with academic and service departments to support student retention.
• Comply with institutional document retention and filing policies.
• Generate and review financial aid documents and maintain organized records.

Requirements:
• Associate Degree in Business Administration, Accounting, Finance, or a related field.
• Experience in customer service or student services preferred.
• Proficient in Microsoft Office, Teams, and other digital tools.
• Strong organizational skills and ability to meet deadlines and productivity goals.
• Detail-oriented and compliance-driven at all times.

Work Schedule: Monday to Friday (9:00 AM–6:00 PM / 10:00 AM–7:00 PM / 11:00 AM–8:00 PM) and alternating Saturdays.



Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.