Job Title: ERP Change Management Specialist
Contract: 12 Months
Start Date: ASAP

Position Overview:
The ERP Change Management Specialist acts as a liaison between the IT and HR departments, as well as the ERP vendor, ensuring seamless integration and optimization of ERP systems to support HR processes. This role focuses on managing change and project initiatives, facilitating communication, and driving the successful implementation of ERP-related projects that impact HR operations.

Key Responsibilities
ERP Implementation & Change Management

Lead and manage ERP-related change and project initiatives, focusing on HR modules such as employee relations, benefits, talent acquisition, compensation, and workforce management.

Drive the adoption of HR technology at the organizational, departmental, and individual levels by addressing the unique challenges and opportunities of each group.

Ensure HR processes are effectively mapped, configured, and aligned within the ERP system.

Collaborate with IT and vendor teams to deliver system updates, enhancements, and resolve issues impacting HR functions.

Stakeholder Collaboration

Serve as the primary liaison between HR, the ERP vendor, and IT to translate business needs into system requirements.

Partner with HR leadership to align ERP capabilities with operational and strategic goals.

Facilitate cross-functional communication to ensure stakeholder buy-in and smooth transitions during system changes.

Process Improvement & Documentation

Analyze existing HR processes, identify areas for improvement, and recommend ERP-driven solutions.

Document workflows, system changes, and develop user guides to support knowledge transfer and compliance.

Ensure ERP system configurations meet legal, regulatory, and company standards.

Training & User Support

Assist in the creation and delivery of training programs for HR teams and organization-wide users on ERP features and updates.

Provide ongoing support to system users, optimizing usability and resolving issues as they arise.

Project Management

Manage ERP-related HR projects from initiation to completion, including planning, scheduling, risk management, and stakeholder reporting.

Monitor project milestones and ensure timely delivery of objectives.

Perform other duties as assigned.

Qualifications
Education & Experience

Bachelor’s degree in Human Resources, Business Administration, or related field.

Minimum of 5 years of experience in ERP change management, HRIS systems, or related roles.

Strong understanding of HR processes and their integration with IT systems.

Preferred Qualifications

Experience with large-scale ERP implementations.

Certification in Change Management (e.g., Prosci, CCMP) or Project Management (PMP).

Industry experience in hospitality, gaming, or food & beverage environments.

Skills & Competencies
Technical Proficiency: ERP systems (preferably Infor, or Workday, SAP, Oracle, or PeopleSoft), HRIS platforms, project management tools.

Communication: Strong interpersonal and communication skills for engaging technical and non-technical audiences.

Project Management: Proven ability to manage complex projects, meet tight deadlines, and deliver results.

Change Leadership: Skilled in leading teams through organizational change while minimizing disruption and maintaining service excellence.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.