Location: Bethlehem, PA (5220 Jaindl Boulevard, Bethlehem, PA 18017)
Pay Rate: $17.69 – $22.28 per hour
Shift: 8-hour shift between 7:00 AM – 4:30 PM (30-minute lunch optional)
Interview Type: In-Person
Dress Code: Business Casual (Jeans allowed, no rips)

Position Overview
We are seeking a detail-oriented Dispatcher / Logistics Coordinator to support daily transportation and order processing operations. This role involves working with Excel reports, coordinating truck routes, ensuring accurate documentation, and providing excellent customer service. The position is office-based, and the selected candidate will work independently from their assigned cubicle with a company-provided laptop.

Key Responsibilities
Coordinate product movement from the distribution center to customers and manage returns
Create and optimize truck routes to balance workload and shipping costs
Update delivery systems and maintain accurate shipping data
Generate and manage trip sheets and bills of lading
Perform Oracle system updates, including shipping confirmations and notes
Communicate delivery schedules and updates to internal teams and customers
Monitor truck ETAs and provide timely updates
Pre-call customers and send delivery notifications
Run and close out open order reports
Request certificates of insurance as needed
Provide backup support to Senior Dispatcher when required
Handle customer inquiries and coordinate with appropriate departments

Qualifications
High school diploma or equivalent
Minimum 1 year of customer service experience
Experience with dispatching or truck routing preferred
Proficiency in Microsoft Excel and Outlook
Familiarity with Oracle, Descartes, or Kofax is a plus
Strong communication, organizational, and multitasking skills
Ability to interpret and manage detailed data and instructions

Work Environment
Office setting with standard lighting, temperature, and noise levels
Mostly sedentary role with occasional walking, standing, or light lifting (under 10 lbs)
Requires basic computer skills, typing, and hand-eye coordination

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.