Job Summary Required Qualifications and Skills
We are seeking a friendly, organized Dispatcher for a full-time, temp-to-hire opportunity in Dallas, TX within the energy and utilities industry. This role is ideal for someone who enjoys customer service, scheduling, multitasking, and keeping daily operations running smoothly.
As a Dispatcher, you will coordinate service appointments, communicate with customers, support field technicians, and help ensure each job is handled efficiently from start to finish. This is a great opportunity to join a positive, team-oriented office environment with supportive leadership, a stable weekday schedule, and room for long-term career growth.
Key Responsibilities
- Answer incoming customer calls with professionalism, courtesy, and a helpful attitude.
- Schedule, confirm, and update daily service appointments.
- Dispatch and route technicians to customer locations and job assignments.
- Communicate schedule changes, delays, and appointment updates to customers and field teams.
- Maintain accurate customer records, service notes, and appointment details.
- Assist with general administrative tasks to support daily office operations.
Compensation and Benefits
- Pay: $18 to $20 per hour.
- Job type: Temp-to-hire.
- Schedule: Full-time, Monday-Friday daytime schedule.
- Work environment: In-office, business-casual setting.
- Positive, team-oriented workplace.
- Opportunities for growth and career advancement.
- Coordinate daily service appointments and technician schedules.
- Dispatch field technicians and communicate routing updates.
- Support customers by phone and provide accurate service information.
- Maintain organized records and assist with administrative workflow.
- 1-2 years of relevant experience preferred.
- Previous experience in dispatching, scheduling, customer service, call center, or administrative support preferred.
- Strong customer service, communication, and problem-solving skills.
- Ability to stay organized while managing multiple priorities in a fast-paced environment.
- Proficiency with Microsoft Office.
- Detail-oriented, dependable, and comfortable working in a full-time office setting.
Preferred Qualifications
- Experience with Salesforce is a plus, but not required.
- Experience supporting field service teams, service technicians, or utility-related operations is helpful.
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.