Job Post: KA-1010-Dispatcher
Security Dispatcher for a medical organization in the Fort Worth area.
Great opportunity to grow with a great organization.Excellent customer service skills. Good verbal and written communication skills, evidenced by demeanor and previous training. Basic computer skills with MS Office and knowledge of a CAD system software.
Must be able to work a very flexible with your schedule- Your options are:
1st Shift-3pm-11p Tues-Sat
2nd Shift-3pm-11p Fri-Tues
You will be responsible for-
Receiving incoming telephone or alarm system calls regarding emergency and non-emergency police and security services, information, and after-hours calls for departments.
Question callers to determine their locations, and the nature of their problems to determine type of response needed.
Determine response requirements and relative priorities of situations, and dispatch units in accordance with established procedures.
Record details of calls, dispatches, and messages.
Search files, databases or reference materials to obtain needed information.
Enter information into databases or software programs.
Monitor alarm systems to detect emergencies such as fires and illegal entry into establishments.
Monitor and operate security video system to observe and detect potential issues
Maintain access to, and security of, highly sensitive materials.
Relay information and messages to and from emergency sites, and to all other individuals or groups requiring notification.
Monitor equipment operation to ensure proper functioning.
Adjust office equipment to ensure proper operation.
Report maintenance or equipment problems to appropriate personnel
Must be able to give accurate geographical directions and maintain a positive attitude when giving details.
Must be able to communicate calmly and speak clearly.
Must be able to handle stress and have working knowledge of the keyboard.
Knowledge of CAD system software is a must as well as basic computer skills.
PBX and/or dispatch skills preferred
We are an Equal Employment Opportunity employer committed to excellence, diversity and inclusion.
CAD system, PBX, MS Office, Calm and ability to handle stress