Are you passionate about facilitating resolution in complex disputes and driving business growth? Join our team as the Director of Alternative Dispute Resolution (ADR) and play a pivotal role in shaping the future of our ADR services.

Key Responsibilities:
Primary Case Management Contact: Serve as the main point of contact for parties and mediators on assigned cases, making informed decisions in consultation with the Regional VP.
Business Development: Identify and pursue opportunities to expand our ADR services, developing strategic plans and pitches to attract potential clients.
Community Engagement: Actively participate in regional legal, business, and ADR communities, promoting our services and building strong relationships with clients, prospects, and industry partners.
Presentations: Develop and deliver compelling presentations to various stakeholders, effectively communicating our value proposition.
Case Management: Oversee assigned cases, ensuring accurate information entry and maintenance in the case management system, and making case-related decisions with independent judgment.
Arbitrator Support: Advise arbitrators on procedural hearing management and related issues.
Data Analysis: Analyze user needs, problems, and service quality by extracting relevant metrics from our database, and respond to inquiries about our ADR services promptly.
Feedback and Improvement: Participate in hearings and conferences, providing feedback and recommendations to the RVP to enhance service quality.
Panel Recruitment: Assist in recruiting panel members in line with our Qualification Criteria for Admittance to the Roster of Arbitrators and Mediators, and participate in panel member reviews.
Market Analysis: Track and review trends in regional markets where we provide services.
Training and Education: Support arbitrator training programs, education initiatives, and conferences.
Confidentiality: Ensure the confidentiality of case information and adhere to information security and data privacy policies.
Attendance: Demonstrate regular, reliable, and predictable job attendance, and attend on-site and in-person meetings and training sessions.
Education and Experience:
Bachelor's Degree: In business, legal, or a related discipline (advanced degree preferred).
Experience: 3-5 years in a business development role, preferably in the Legal Services field, or an equivalent combination of education and work experience.

EEO/AA Employer/Vet/Disabled.

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.