An award-winning cloud-based software solution revolutionizing dental practice management is looking to add a Customer Sucess Manager to their team in Kissimmee, FL!

Successful individuals within this role have previously worked within the dental industry as an office or operations manager.

As a Customer Success Manager (CSM) for our clients' US business, you'll be a strategic partner, playing a pivotal role in ensuring our customers' success. You'll guide them through a seamless onboarding process, optimize their platform setup, and empower them to leverage their full potential, leading to thriving dental practices and long-term partnerships. You will be the face of the company to our most important clients.

Skills/Experience Seeking:
Experience: 5+ years of experience in the US dental industry, with 2+ years of experience managing a dental practice end-to-end (Office Manager role or similar).
Software Expertise: Expertise in at least one dental practice management software.
Dental Industry Knowledge: Strong understanding of Revenue Cycle Management, Key Performance Indicators (KPIs) for dental practices, and all job functions and workflows within a dental practice.
Skills: Excellent communication, problem-solving, and relationship-building skills. Ability to thrive in a fast-paced environment and adapt to changing priorities.

Benefits offered!
Multiple Medical, Dental, and Vision Plans
100% Employer Paid AD&D coverage
Short Term Disability
Flexible Spending Account
Health Savings Account
Life Insurance
401K
Supplemental Benefits (Accident, Critical Illness, Hospitalization, Legal Plan)
PTO and Paid Holidays

Salary: $60-70k annually
M-F schedule: 8am to 5pm
100% onsite role
Direct Hire

APPLY NOW for this awesome opportunity to join a growing team!

Equal Opportunity Employer / Disabled / Protected Veterans

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The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

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https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.