Customer Service Representative – Contract Role
Overland Park, KS | Onsite | First Shift | $16-$18/hr

We’re hiring Customer Service Representatives for a contract assignment with a well-known professional services organization. If you’ve worked temp roles before and want something steady, structured, and résumé-building, this one checks the boxes. It’s a professional office environment, first shift, and you’ll know exactly what success looks like each day.

This position focuses on supporting customers through clear communication, problem solving, and accurate follow-through. No sales quotas, no outbound cold calling. Just solid, consistent customer support work.

What You’ll Do
• Answer incoming calls, emails, and live chats
• Resolve questions and issues using documented processes
• Provide accurate information and keep track of key details
• Share trends or concerns with internal teams when something needs improved
• Learn the products, tools, and systems so you can support people effectively

What Helps You Succeed
• Comfortable communicating on the phone and over email
• Prior call center or high-volume customer service experience
• Strong attention to detail and organization
• Able to navigate Microsoft Office and basic computer systems
• Reliable, consistent, and committed to quality work

Requirements
• High school diploma or equivalent
• One year of call center or customer-facing experience
• Ability to work onsite in Overland Park during standard first-shift hours

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.