Are you empathetic, quick on your feet, and thrive in fast-paced environments? Our client is seeking dedicated Customer Service Representatives who excel at multitasking, navigating technology with ease, and delivering compassionate support to customers.

What you will do:
Provide exceptional customer support through phone, chat, or email
Handle inquiries and troubleshoot issues with care and professionalism
Multi-task effectively in a fast-paced, high-volume environment
Communicate clearly and empathetically with diverse customers
Work evening and weekend shifts as part of a reliable, rotating schedule

What We're Looking For:
Strong communication skills and a customer-first mindset
Ability to stay calm under pressure and juggle multiple tasks
Comfortable using modern tech tools and platforms
Bilingual in Spanish or Haitian Creole? That’s a big plus!

Technology Requirement (Must Have):
Stable Ethernet connection (no Wi-Fi or hotspot)
Personal laptop/desktop (no shared or borrowed devices)
Operating system: Windows 10+ or Mac OS 11+
Functional camera & microphone
Wired USB headset (no Bluetooth)
Second monitor (preferred but not required)
Active cell phone for two-factor authentication (2FA)

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.