Are you a detail-oriented customer service professional who enjoys problem-solving and building strong customer relationships? Our team is looking for a reliable, customer-focused representative with a background in manufacturing to join our growing organization!

Key Responsibilities:
• Accurately process customer orders in a timely and efficient manner
• Serve as the primary point of contact for product questions, order status updates, and general customer inquiries
• Troubleshoot product-related issues by working closely with customers to understand their concerns and provide solutions
• Develop a strong understanding of company products to confidently guide and support customers
• Maintain clear communication with internal teams, including production, shipping, and sales

Qualifications:
• Previous customer service experience in manufacturing or a technical product environment (REQUIRED)
• Ability to learn and understand product specifications and features
• Demonstrated work stability and a strong sense of accountability
• Proficiency with order entry systems and basic computer applications

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.