This role is the main point of contact for customers throughout the entire service process, ensuring a smooth, organized, and positive experience from start to finish.

Responsibilities:
- Handle incoming customer inquiries via phone and online leads
- Manage customer accounts, files, and job details from start to completion
- Coordinate scheduling, timelines, and logistics for services
- Maintain consistent communication with customers before, during, and after service
- Prepare and manage contracts, documentation, and job updates
- Work closely with operations teams to ensure smooth execution of services
- Process payments and assist with post-service follow-up
- Support office operations, including phones, walk-ins, and occasional Saturday coverage

Requirements:
- At least 1 year of experience in sales or a fast-paced customer service role
- Logistics, transportation, or coordination experience preferred
- Strong communication, organization, and problem-solving skills
- Ability to manage multiple tasks and changing priorities
- Reliable, punctual, and team-oriented

What We’re Looking For:
- Someone who thrives in a fast-paced environment
- A strong communicator who can build relationships with customers and internal teams
- Highly organized with great attention to detail
- A team player with a proactive mindset

Compensation: $22 an hour, temp to hire position

If your background aligns with what we are looking for, we will reach out to you directly

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.