A well-known establishment in Santa Barbara, CA is looking for a Customer Service Specialist to join their team! The ideal candidate will have prior experience answering a high volume of calls and inputting orders with minimal mistakes into the CRM system.

Pay: $20-$22 an hour, depending on experience
Location: 100% Onsite in Santa Barbara, CA
Duration: Temp-to-Hire
Schedule: Full-time, M-F, 8am-5pm
Start: ASAP

DUTIES AND RESPONSIBILITIES
-Professionally handle high volume of incoming calls and inquiries.
-Communicates with customers via phone and email to receive orders for service starts, stops, changes, exchanges, repairs, and payment processing.
-Addresses complaints concerning billing or service rendered, referring complaints of service failures to designated personnel.
-Audits paperwork to ensure that service required was received by the customer.
-Dispatches as needed to respond to incoming service order, resolve route and service issues.
-Uses database system to gather and input notes in customer accounts.
-Performs other duties as assigned.

KNOWLEDGE, SKILLS, ABILITIES AND EXPERIENCE:
-Professional phone and email etiquette.
-Proficiency in the use of Microsoft Office software.

If you are local to the Santa Barbara/Goleta area, we invite you to apply to this exciting opportunity today!


EEO/AA Employer/Vet/Disabled.

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.