Our client, a well-established company based in Irvine, is seeking a dedicated Customer Service Representative to join their growing team. In this role, you will serve as the primary point of contact for customer inquiries, handling calls, emails, and chats with a focus on providing outstanding service and support. Responsibilities include processing orders and returns, maintaining accurate customer records, and collaborating with internal teams to troubleshoot and resolve issues efficiently. The ideal candidate will have at least one year of customer service experience, strong communication skills, a proactive attitude, and proficiency with Microsoft Office; CRM experience is a plus. This is a full-time, on-site opportunity offering competitive pay, a supportive work environment, and opportunities for career growth. If you are passionate about delivering exceptional customer experiences and are looking to grow with a dynamic company, we encourage you to apply today!

EEO/AA Employer/Vet/Disabled.

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.