Customer Service Representative – Join the AppleOne Team!

Are you a customer service professional with experience handling high-volume calls? AppleOne is hiring Customer Service Representatives on behalf of our client for a dynamic role that combines customer support, data management, and communication in a fast-paced environment. If you excel at delivering exceptional service, staying organized, and managing multiple tasks, we want to hear from you!

What You’ll Do:

As a Customer Service Representative, you will play a key role in supporting our client’s operations, ensuring customer satisfaction, and maintaining accurate records. Your responsibilities will include:

Communicating with customers, drivers, and internal teams to coordinate daily activities.
Managing a high volume of customer inquiries via phone and email with professionalism and efficiency.
Processing orders, managing cases, and updating records in Excel and other systems.
Navigating multiple platforms to handle a steady flow of requests and ensure timely follow-ups.
Maintaining organization and prioritizing tasks in a fast-paced environment.

What We’re Looking For:

Previous customer service experience required.
Experience handling high-volume calls is a must.
Background in logistics, order processing, or over-the-phone customer service is a plus.
Proficiency in Microsoft Excel (updating worksheets), Word, and other systems.
Strong verbal and written communication skills.
Ability to multitask, prioritize, and stay organized in a fast-paced environment.
Experience with Salesforce, JD Edwards, or similar systems is a plus.
Professional, reliable, and detail-oriented.
Comfortable working independently and learning new software quickly.

How to Apply:

If you’re a motivated professional seeking your next career opportunity, we’d welcome the chance to connect with you.

For a confidential discussion and more information about this role, please contact Evelyn Reimer, Sr. Account Executive at AppleOne Fresno:

559 705 09 83
evelyn r @apple one.com

To be considered, please email your resume directly or reach out to schedule a time to speak. We look forward to helping you take the next step in your career with confidence and clarity.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.