Now Hiring: Senior Customer Service Representative – Distribution Company | Ontario, CA

Are you a customer-focused professional who thrives in a fast-paced environment?
Our Ontario-based distribution company is seeking an experienced Senior Customer Service Representative to join our dynamic team.

In this key role, you’ll serve as the main point of contact for clients, vendors, and internal departments, ensuring smooth communication, accurate order processing, and exceptional service delivery.

What You’ll Do

Manage day-to-day customer service operations within a busy distribution environment

Process purchase orders, track shipments, and resolve order discrepancies promptly

Partner with warehouse, logistics, and sales teams to ensure on-time delivery and client satisfaction

Handle escalated customer concerns with professionalism and problem-solving expertise

Maintain accurate records in ERP/CRM systems and prepare customer reports as needed

What We’re Looking For

3+ years of customer service experience in a distribution, manufacturing, or logistics setting

Strong communication, multitasking, and organizational skills

Proficient in Microsoft Office and ERP systems (such as SAP, NetSuite, or similar)

Team-oriented attitude with the ability to work independently when needed

Bilingual (Spanish/English) a plus

Why You’ll Love It Here

Competitive pay and benefits

Monday–Friday schedule (no weekends)

Supportive, collaborative team environment

Opportunity to grow within a stable, established company

Location: Ontario, CA
Schedule: Full-time, Monday–Friday


If you’re ready to take your customer service career to the next level and join a company that values your expertise, we want to hear from you.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.