Overview:
We are looking for a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will serve as the first point of contact for clients, providing exceptional service and support. You will handle inquiries, resolve issues, and ensure customer satisfaction while representing the company professionally. The ideal candidate thrives in a fast-paced environment, has strong communication skills, and is committed to delivering a positive client experience.

Key Responsibilities:

Process orders and manage assigned customer accounts

Maintain accurate inventory information using warehouse or ERP systems

Notify customers of delays or issues and respond to inquiries promptly

Upload and manage supporting documents for sales orders (POs, emails, bills of lading, etc.)

Maintain and update reports regularly in Excel

Invoice orders daily and issue credit memos as required

Answer phones and support management as needed

Perform additional duties as assigned

Requirements / Preferred Experience:

3+ years in customer service, call center, or client support roles preferred

Strong verbal and written communication skills

Proficiency in Microsoft Office Suite (Excel, Word, Outlook)

Excellent attention to detail and accuracy in data entry

Ability to prioritize tasks and manage time effectively in a busy environment

Proactive problem-solving and conflict resolution skills

Familiarity with ERP systems (Acumatica or similar) preferred

Experience in client services, sales support, or related industries a plus

High School Diploma required; some college preferred

Why Join Us:
This is a great opportunity to grow your career in customer service with a supportive team and a dynamic work environment. If you enjoy helping others and thrive in a fast-paced office setting, we want to hear from you!




Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.