We are hiring a "Customer Service Representative" to work with a company dedicated to providing potable water services to consumers.

WORK SCHEDULE: Monday to Friday, 8:00 a.m. – 5:00 p.m.
SALARY: $11 p/h + benefits (Direct hire, medical plan, 15 vacation days, and more).

RESPONSIBILITIES:
• Provide support and supervision activities to ensure service continuity and customer satisfaction.
• Oversee the post-sale process of products and services.
• Receive, log, process, and follow up on requests, service issues, complaints, failures, and damages, informing the customer of the process until completion, ensuring their satisfaction.
• Handle and process service orders.
• Record daily the services provided and requested in the system.
• Assist in coordinating service and daily installation routes.

REQUIREMENTS:
• High school diploma.
• Bilingual.
• Minimum 1 year of customer service experience (preferably in a call center environment).
• Proficiency in Microsoft systems (Outlook, Excel, Word).

If interested, please send an updated resume. A follow-up call will be made.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.