Customer Service Representative – With Upselling Opportunities

Are you a people person who enjoys problem-solving and creating positive customer experiences? Do you have a knack for spotting opportunities and offering solutions that add value? If so, we’d love to have you on our team!

About the Role:
We are seeking a motivated and personable Customer Service Representative who can handle customer inquiries with professionalism and care, while also identifying opportunities to upsell relevant products or services. This role is perfect for someone who enjoys building relationships, solving problems, and contributing to business growth in a supportive team environment.

What You’ll Do:

-Provide excellent customer service via phone, email, or in-person

-Resolve customer questions and concerns efficiently and effectively

-Maintain detailed and accurate records of customer interactions

-Recommend additional products or services that align with customer needs

-Collaborate with team members to meet individual and team goals

What We’re Looking For:

-Strong communication and interpersonal skills

-Comfortable with upselling or making recommendations

-Positive attitude and a willingness to learn

-Ability to multitask and stay organized in a fast-paced environment

-Previous customer service or sales experience is a plus


If your background aligns with the qualifications listed above, we encourage you to apply. You will be reached out to directly if we would like to move this process towards next steps. Thanks!

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.