Seeking a Support Agent to specifically cover the lunch hour
Approximately 35 hours per week
Your lunch break would ideally be at 1:30

Will work in person in Huntington Beach, 92647
Paying $24 to $26/hour depending on experience
Temp-to-Hire


Daily Responsibilities:
Answer inbound sales and support calls, and make outbound calls as required
Assist with client activations and enrollment
Accurately complete tasks and close out support cases
Handle complaints and unpleasant customers with a pleasant, patient and friendly attitude
Provide technical support related to company product and services
Communicates directly with credit, sales, shipping, and other necessary departments and colleagues to ensure effective and timely service to customers
Provide excellent support and maintain high customer satisfaction


Required Qualifications:
Can be depended upon to complete work in a timely, accurate, and thorough manner
Strong phone etiquette and active listening
Communicates effectively both verbally and in writing with superiors, colleagues, and customers
Demonstrated passion for excellence with respect to treating and caring for customers
Strong attention to detail is critical


Benefits
10+ days paid vacation per year
8 paid holidays per year
Medical insurance included
Optional vision & dental available out of pocket
401k and FSA available
Breakfast provided Mondays & Wednesdays
Lunch provided Thursdays & Fridays
30+ restaurants and retailers within walking distance of office building

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.