This Customer Service Rep Position Features:
Location: Lebanon, IN (Onsite), 46052
Job Type: Contract (2–3 Months)
Pay Rate: $20.00 per hour
Schedule: Monday – Friday, 8:00 AM – 4:00 PM
Work Environment: Office / Customer Service & Administrative Support

Job Overview:

We are seeking a Customer Service Representative to support daily operations in a fast-paced office environment. This role involves handling customer inquiries, managing records, and assisting with administrative and coordination tasks. The position requires strong communication skills, attention to detail, and the ability to work efficiently in a structured setting.

Key Responsibilities:

• Handle inbound and outbound calls and emails
• Respond to customer inquiries and resolve issues in a timely manner
• Perform data entry and maintain accurate records
• Assist with scheduling and coordination of services
• Support administrative and clerical tasks
• Communicate with internal teams to ensure efficient workflow
• Track and follow up on open requests
• Utilize Microsoft Office and internal systems daily
• Maintain organized documentation and files
• Provide professional and courteous customer service

Qualifications:

• High school diploma or GED required
• 3+ years of customer service or administrative experience
• Proficiency in Microsoft Office (Excel, Outlook, Word)
• Strong communication and organizational skills
• Ability to multitask in a fast-paced environment
• Reliable attendance and ability to commit to short-term assignment

Preferred Qualifications:

• Associate’s or Bachelor’s degree
• Experience with CRM systems (Oracle, Sugar CRM)
• Familiarity with AS400
• Experience in scheduling, dispatch, or service coordination

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.