Customer Service Representative – Medical Scheduling
Location: Santa Maria, CA
Pay: $22/hour

AppleOne is partnering with a valued client in Santa Maria to hire a Customer Service Representative with medical scheduling experience. This role is ideal for professionals who are detail-oriented, patient-focused, and comfortable working in a healthcare setting.

Responsibilities:

Schedule, confirm, and reschedule patient appointments

Handle inbound calls regarding appointments, referrals, and general inquiries

Verify patient information and document interactions accurately

Coordinate with clinical staff to ensure efficient scheduling

Provide professional, compassionate customer service

Qualifications:

Medical scheduling experience required

Previous healthcare or medical office experience preferred

Strong communication and organizational skills

Comfortable using EMR/EHR systems and standard office software

Reliable, detail-oriented, and patient-focused

What’s Offered:

Competitive pay at $22/hour

Full-time opportunity

Professional healthcare environment

Potential for long-term placement

Apply today through AppleOne to be considered for this opportunity with our Santa Maria client.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.