Position Summary
We are looking for a reliable and organized office assistant to join our team. This position plays a key role in delivering excellent customer service by serving as the first point of contact for our customers on the phone. The ideal candidate is friendly, confident in communicating by phone, and comfortable working both independently and as part of a team.

Key Responsibilities
• Answer incoming phone calls promptly and warmly greet customers
• Gather accurate information by asking clear follow-up questions
• Relay messages and service details accurately to customers and/or team members
• Provide general information regarding services, scheduling, and next steps
Required Skills & Qualifications
• Strong verbal communication skills and a professional phone presence
• Ability to actively listen and ask follow-up questions to obtain complete information
• Comfortable on phones and using computers
• Strong organizational skills and attention to detail
• Ability to multitask and remain calm in a fast-paced environment
• Customer-focused mindset with a positive, helpful attitude

Preferred (Optional)
• Previous customer service, call center, or dispatch experience
Position
• This position is a full-time, Monday – Friday role with hours from 8:00am to 4:30pm


Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.