A leading industrial solutions provider in the Inland Empire is seeking a strategic, goal-oriented Business Relations Manager. This high-impact leadership role bridges the gap between technical sales engineering and client success. You will oversee a team of Business Relations Executives, manage a high-volume lead pipeline, and drive strategic growth within a quality-regulated environment.

Major Duties & Responsibilities:

Leadership: Oversee and mentor the Business Relations Executive department to ensure peak performance.

Strategic Planning: Lead the implementation of the department’s strategic plan and identify decision-makers within target markets to initiate the sales process.

Technical Collaboration: Partner with Sales Engineers to provide technical product information and complex price quotations.

Account Management: Proactively manage Key Accounts and coordinate with the outside sales team on territory stratification plans.

Quality & Compliance: Maintain up-to-date knowledge of relevant Quality Management System (QMS) procedures and support ISO-compliant processes.

Operational Oversight: Manage high-volume incoming requests via CRM (Prophet 21 experience is a plus) and troubleshoot solutions/Preventive Actions in partnership with other departments.

Requirements:

Experience: 3-5+ years in Sales Operations, Account Management, or Industrial Distribution.

Quality Standards: Direct experience or background working within ISO-certified environments (e.g., ISO 9001) is highly preferred.

Leadership: Proven ability to manage a professional team in a fast-paced environment.

Systems: Proficiency in P21 (Prophet 21) or similar ERP/CRM software is a significant plus.

Technical Aptitude: Ability to learn complex industrial product lines and support technical inquiries.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.