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Customer Service Manager

Job ID: 1753170
OA Reference: 1070-EK-CSM

  • $60,000 to $65,000
  • Kissimmee, 34747

Location: Kissimmee, FL (100% On-Site)
Employment Type: Full-Time, Direct Hire
Salary Range: $60,000 – $65,000
Schedule: Monday–Friday

Need Dental Tech Background!!!!!!!

Job Summary:
We are seeking two Customer Service Managers to join our team and play a key role in ensuring client satisfaction and long-term success. This role is ideal for someone who is analytical, tech-savvy, and passionate about delivering excellent customer experiences.

Key Responsibilities:

Build and maintain strong relationships with customers

Help clients use products and services effectively

Resolve issues quickly and professionally

Monitor client accounts to ensure satisfaction and retention

Collaborate with internal teams to improve the customer experience

Qualifications:

3–5 years of customer service or account management experience

Strong communication and problem-solving skills

Tech-savvy with solid computer and IT basics

Ability to analyze data and provide insights

Comfortable working in a fast-paced environment

Perks & Benefits:

Comprehensive benefits starting day one (medical, dental, vision, 401k, FSA/HSA, STD, LTD)

20 days of paid time off (starting in year one)

Supportive team environment with opportunities to grow

Interview Process:

Online assessments (analytical + IT basics)

Zoom interview with VP of Customer Excellence

Final in-person interview with the department manager

This is a great opportunity to join a growing company focused on innovation and service excellence.



Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Additional Skills

(none specified)

AppleOne Representative Contact Info

Account Executive:
Erin
Branch Phone:
Location:
Altamonte Springs, FL