Job ID: 1790457
Reference Code: GR-Customer-Service/Cashier Clerk
Job Summary
We are seeking a dependable and Bilingual/Spanish Customer Service/Cashier Clerk for a long-term contract opportunity in Orlando, FL. This role supports a public sector collections environment within a traffic division, assisting customers with payments, account transactions, reporting, and data entry.
This is a great opportunity for candidates with cashiering, bank teller, retail customer service, or financial transaction experience who enjoy working in a structured, customer-focused setting. The ideal candidate will be detail-oriented, professional, comfortable handling money, and able to provide excellent service in both English and Spanish. This position offers stability, consistent hours, and the opportunity to contribute to a team that supports important public service operations.
Key Responsibilities
- Accept and process customer payments using cash, debit cards, and credit cards.
- Provide professional customer service while assisting with payment-related questions and transactions.
- Accurately enter payment and customer information into Excel and other internal software systems.
- Prepare basic reports and maintain organized transaction records.
- Handle cash securely and follow established balancing, documentation, and compliance procedures.
- Support daily operations within the traffic division and collections process.
Compensation and Benefits
- Pay Rate: $18 per hour.
- Job Type: Contract/Temporary.
- Assignment Length: Long term.
- Schedule: 8:00 AM to 5:00 PM
- Overtime may be required.
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Required Qualifications and Skills
- Process customer payments and handle cash, debit card, and credit card transactions.
- Perform accurate data entry and maintain transaction records.
- Use Excel and other software systems to input payment information and generate reports.
- Provide bilingual customer service support in English and Spanish.
- 2 to 3 years of cashiering, customer service, bank teller, retail, or similar cash-handling experience.
- Bilingual Spanish is required.
- Strong data entry skills with a high level of accuracy.
- Computer savvy with the ability to learn and use multiple software programs.
- Stable work history and reliable attendance.
- Professional communication skills and a customer-focused approach.
- Experience handling money in environments such as banks or financial services or similar customer service settings.
- Must be able to complete a Level II background check, DMV check, and drug test.
Preferred Qualifications
- Prior experience as a bank teller, Amscot customer service representative, retail cashier, or high-volume customer service representative.
- Experience working in a government, public sector, court-related, or collections environment.
- Strong attention to detail and ability to remain calm and professional when assisting customers with payment matters.