Job ID: 1795665
Reference Code: GR-Customer-Service Cash Clerk
Job Summary
We are seeking a dependable Customer Service Cash Clerk for a contract/temporary opportunity in Naples, FL. This role supports a legal services and collections environment connected to court-related payments, with a focus on accurate cash handling, customer service, data entry, and payment processing.
The Customer Service Cash Clerk is ideal for someone with strong cashiering, bank teller, retail cash handling, or payment processing experience who enjoys working with the public in a structured, professional office setting. This opportunity offers a stable, team-oriented environment where accuracy, professionalism, and bilingual communication skills are highly valued. Candidates who are detail-oriented, computer savvy, and comfortable handling cash, debit, and credit card transactions will be well positioned for success.
Key Responsibilities
- Accept and process customer payments accurately, including cash, debit cards, and credit cards.
- Provide professional customer service to individuals making payments or requesting account-related assistance.
- Enter payment and transaction information into Excel and other internal software systems.
- Prepare basic reports and maintain accurate records related to daily cash activity.
- Balance cash handling activity and follow established procedures for payment processing.
- Support the Traffic Division by assisting with collections-related administrative and clerical tasks.
Compensation and Benefits
- Pay rate: $18 per hour.
- Job type: Contract/Temporary.
- Location: Naples, FL.
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Required Qualifications and Skills
- Process customer payments and maintain accurate transaction records.
- Handle cash, debit card, and credit card transactions in a high-accuracy environment.
- Enter data into Excel and internal software systems.
- Provide customer service support in a professional office or payment processing setting.
- 2-3 years of cashiering, bank teller, retail cash handling, or similar payment processing experience.
- Bilingual English and Spanish skills are required.
- Strong data entry skills with a high level of accuracy and attention to detail.
- Proficiency with Microsoft Office, including Word, Outlook, and Excel.
- Comfortable learning and using multiple software programs.
- Stable work history and reliable attendance.
- Professional communication skills and the ability to work with customers in a courteous manner.
- Ability to handle money responsibly and follow established financial procedures.
Preferred Qualifications
- Prior experience as a bank teller, cashier, retail cashier, or similar cash handling professional.
- Experience in collections, legal services, court services, or a government-related office environment.
- Familiarity with payment reporting, transaction reconciliation, or daily balancing procedures.