This Customer Service Position Features:
• Opportunity to work 100% on-site
• Opportunity to utilize education in nutrition, food program distribution, social work
• Opportunity for continual growth within the organization
• Great Pay to $20/hour to $20.98 an hour

Immediate need for Nutrition Coordinator seeking opportunity to make a difference in the community. Client provides adults and their caregivers the tools and services they need to effectively navigate their health and life options. Through a comprehensive network of resources, Client strives to educate, prepare, support, and advocate for all adults, their families, and caregivers within Santa Clara County.

The Nutrition Coordinator is responsible for assisting consumers with eligibility, enrollment, and general questions by professionally and sensitively addressing the needs of older adults and adults with disabilities. The coordinator will also be responsible for marketing the program to individuals and potential professional partners in the community.

Primary Duties and Responsibilities: • Effectively communicate with clients, older adults, adults with disabilities, the general public and service agency personnel by phone, email and in-person. • Conduct interview of new clients to complete intake assessment and determine their need for service. • Schedule assessments appointments by phone and conduct in-home visits to verify continued status for program participation. • Successfully manage assignments to complete program participant assessments in a timely manner that aligns with program requirements and department procedures. • Provide referrals to consumers for other meal services, as needed. • Accurate data entry into required database systems • Create and maintain accurate hardcopy records of all active and inactive participants. • Interact with other agencies and/or contractors. • Conduct community outreach, as needed. • Assist in the maintenance of clear, concise, and accurate reports and records on a weekly or more frequent basis. • Manage the phone queue by answering live telephone calls and returning voice mail messages related to program eligibility and services. • Provide referrals for programs and services provided by Client to ensure program participants receive coordinated support to continue to age well in their home.• Perform all other duties as assigned.

Requirements: • Excellent verbal and written communication skills. • Independent judgement with time management skills. • Ability to interact and communicate effectively and in a sensitive manner with clients, older adults, adults with disabilities, the general public and service agency personnel. • Experience with data entry and database management. • Demonstrated ability to work independently and as part of a team. • Self-starter. Bilingual in English/Spanish, English/Vietnamese, or English/Chinese is highly desirable.

Apply for this great position as a customer service today!

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.