Our client is looking for a Customer Service Representative.

For immediate consideration, please email t d e l g a d o @appleone.com and include Customer Service -Newbury Park on the subject line.

A medical supplies distributor in Newbury Park is seeking a professional, reliable Customer Service Representative to support customers, patients, and healthcare providers. This position handles order processing, product questions, and service inquiries while working closely with internal teams.

Key Responsibilities

Answer incoming calls and emails regarding product availability, orders, and customer account inquiries
Process orders accurately using the company’s order-entry or CRM systems
Provide product support for medical supplies, respiratory items, and healthcare consumables
Track shipments, handle delivery questions, and coordinate returns/replacements
Maintain accurate customer records and update account information
Assist with quotes, billing questions, and required documentation
Communicate with warehouse, shipping, and sales departments to ensure customer satisfaction
Provide friendly, compassionate service to both patients and healthcare professionals
Perform general administrative and office tasks as needed


Required Qualifications


Excellent phone and email communication skills
Strong attention to detail and accurate data-entry abilities
and
Proficiency with Outlook, Excel, and basic CRM/order-entry systems
Reliable, team-oriented, and professional



Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.