Customer Service Representative – Thousand Oaks, CA
Pay: $21.00 per hour
Schedule: Full-time | Monday–Friday

About the Role:
We’re looking for a friendly, reliable, and detail-oriented Customer Service Representative to join our team in Thousand Oaks, CA. The ideal candidate will provide excellent support to customers, handle inquiries efficiently, and ensure a positive experience with every interaction.

Key Responsibilities:

Answer phone calls, emails, and chats to assist customers with questions or concerns

Process orders, returns, and account updates accurately

Maintain detailed and organized customer records

Collaborate with internal departments to resolve issues quickly

Provide product or service information in a professional and courteous manner

Follow up with customers to ensure satisfaction and support retention

Qualifications:

Previous customer service or administrative experience preferred

Strong communication and problem-solving skills

Professional phone and email etiquette

Detail-oriented with excellent organizational skills

Proficient in Microsoft Office (Word, Excel, Outlook)

Dependable, punctual, and team-oriented

What We Offer:

Competitive pay at $21/hour

Consistent weekday schedule (no weekends)

Supportive and positive work environment

Opportunities for long-term growth

If you’re passionate about helping others and thrive in a fast-paced, customer-focused environment, we’d love to hear from you!

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.