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Customer Focused Service Technician

Job ID: 1801236
Reference Code: KD-Customer-Focused Service Technician

  • $80,000 to $120,000
  • Tacoma, 98402

Are you someone who enjoys helping customers, solving problems, and earning based on your performance? We're looking for motivated, customer-focused Service Technicians to join a growing team. No garage door experience? No problem! We provide a comprehensive paid training program to set you up for long-term success.
After completing training, you'll have the opportunity to build a rewarding career with uncapped earning potential while helping homeowners with repair and replacement solutions.


Compensation


• $25.00/hour during the 8-week paid training program

• Transition to a commission-based compensation plan after training

• Most technicians earn potential $80,000–$120,000 annually, with top performers exceeding that range

Paid Training Program

• 8-week structured training program

• Monday through Friday schedule

• One week of hands-on training in Orange County, CA (travel expenses covered)

• Ride-alongs with experienced technicians

• Ongoing coaching and development


Upon successful completion of training, you'll receiv
e:

• Company vehicle

• Gas card

• Company cell phone

• Company tablet


Work schedule could change once training is completed to include weekend schedule.


What You'll Do

• Travel to scheduled customer appointments in a company vehicle

• Diagnose garage door and opener issues

• Educate homeowners on repair and replacement options

• Provide consultative "Good, Better, Best" solutions

• Prepare estimates and close sales

• Complete service documentation using company technology

• Deliver outstanding customer service while building trust with homeowners





Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Additional Skills

What We're Looking For

Successful candidates are motivated, personable, and enjoy working directly with customers.

You should have:


• Outstanding customer service skills

• Sales experience, including closing and upselling

• Excellent communication and interpersonal skills

• A professional appearance and positive attitude

• Strong problem-solving abilities

• A stable work history

• Ability to work independently and manage your schedule effectively 

AppleOne Representative Contact Info

Account Executive:
Kellie
Branch Phone:
Location:
Seattle, WA