Remote Call Center Representative – Mason, OH! ***Training will be onsite Week 1 and 6. Must be within 50 miles of Mason.***

Hourly Rate: $20/hr
Schedule: Monday–Friday, 8:00 AM – 8:00 PM EST
Location: Remote (with onsite training required during Week 1 & 6 in Mason, OH)

Are you passionate about customer service and looking for a remote opportunity with a structured training program? Join our team as a Call Center Representative focused on pre-authorizations in the pharmaceutical space.

What You’ll Do:
Handle inbound calls related to pre-authorizations
Provide exceptional customer service and support
Navigate systems efficiently to resolve inquiries

What We’re Looking For:
Minimum 1 year of experience in a customer service or call center role
Strong communication and problem-solving skills
Pharmaceutical experience is a plus
Flexibility to work any schedule within the hours of 8 AM – 8 PM EST

Training Requirements:
Must be available to work onsite in Mason, OH during Week 1 and Week 6 of training

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.