We’re seeking a detail-oriented Customer Account Coordinator to join an award winning manufacturing team. In this role, you’ll serve as the primary point of contact for customer inquiries, process orders, coordinate with production, and ensure a seamless customer experience from order to delivery.

Key Responsibilities:

Manage customer orders, quotes, and inquiries via phone, email, and CRM systems

Collaborate with production, logistics, and sales teams to ensure accurate and on-time order fulfillment

Handle order changes, backorders, and delivery updates proactively

Resolve issues with a customer-first approach, ensuring satisfaction and retention

Maintain detailed and accurate customer records and transaction histories

Qualifications:

2+ years of customer service experience, preferably in manufacturing or industrial settings

Strong communication and problem-solving skills

Proficient in Microsoft Office and ERP/CRM systems (SAP, Salesforce, etc.)

Ability to multitask in a fast-paced environment

For immediate consideration, apply today!



Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.