This Credit And Collections Position Features:
We are seeking an Accounts Receivable – Commercial Collections Specialist to join our team. In this role, you will be responsible for contacting customers with overdue accounts, securing payments, maintaining detailed records, and providing excellent customer service.

Key Responsibilities

Contact customers via phone to collect outstanding balances
Record financial status and collection efforts in company systems
Process payments and deliver to appropriate team members
Review customer accounts and contracts to resolve payment issues
Advise customers on repayment strategies
Resolve disputes and update customer records accordingly
Apply credit applications and update correspondence
Perform administrative tasks such as filing, phone handling, and reporting
Preferred Skills & Abilities

Strong verbal communication and active listening
Excellent written communication and comprehension
Time management and organizational skills
Ariba, Coupa or similar third-party experience
Proficient in Microsoft Office (Outlook, Word, Excel)
Analytical thinking and problem-solving
Adaptability and team collaboration
Ability to understand and apply basic financial and accounting principles
Qualifications

2+ years of B2B (Business-to-Business) Collections experience
Proficient in Microsoft Office Suite
Strong attention to detail
Must be a dependable team player

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.