Pay: $25–$30/hr (DOE)
Schedule: Hybrid — In-office Tuesday to Thursday
Assignment: 8-week temporary role
Location: Irvine CA

About the Role
We are looking for a detail-oriented Credit Memo Specialist with strong experience processing credit memos in a sales operations or customer service/order processing environment. The ideal candidate understands how to research discrepancies, verify purchase order details, and ensure accurate credit application within an ERP system.

This role requires someone who can work quickly, accurately, and collaboratively across sales, accounting, and operations teams.

Key Responsibilities

Create, process, and apply credit memos accurately
Verify pricing, quantities, and discrepancies against purchase orders (POs)
Review claims, returns, or order issues that require credit adjustments
Research and resolve billing discrepancies or customer-reported errors
Ensure proper documentation and backup for all credits
Communicate with internal teams (sales, warehouse, accounting) to validate information
Maintain accuracy in ERP system entries (SAP, Oracle, NetSuite, or similar)
Support sales operations workflow as it relates to credit approvals and adjustments

What We’re Looking For

Heavy experience with credit memo processing
Background in one of the following:

Customer Service (administrative)
Claims (order/operations related)
Order Processor / Order Management
Accounting Clerk or Coordinator (with significant credit memo involvement)


Experience verifying information against POs or invoices
Strong attention to detail and accuracy
Comfortable reviewing documentation and resolving discrepancies
Ability to learn sales operations processes quickly
Proficient with Microsoft Office; experience in ERP systems preferred

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.