$25–$30/hr | Hybrid (Tue–Thu Onsite) | 8-Week Temporary Assignment
Irvine, CA 92618
Our client in Irvine is seeking an experienced Credit Memo / Claims Processor to support their Sales Operations team on a short-term project. This role is ideal for a detail-oriented professional who has strong experience creating, applying, and verifying credit memos, especially within a sales operations or customer support environment.
This is a great opportunity for someone who enjoys fast-paced work, problem-solving, and cross-department collaboration.
About the Role
The Credit Memo Claim Processor will be responsible for reviewing, validating, and processing customer credits tied to orders, claims, and purchase orders. This position requires accuracy, strong documentation skills, and the ability to work across Customer Service, Sales, and Accounting.
Schedule:
Temporary – approx. 8 weeks
Hybrid: Tuesday–Thursday onsite, Monday & Friday remote
Pay: $25–$30/hr (DOE)
Key Responsibilities
Create, apply, and process credit memos accurately and on time
Verify credits against purchase orders, invoices, and claims
Review supporting documentation to ensure credit validity
Work closely with Sales Operations, Customer Service, and Accounting to resolve issues
Ensure credit approvals follow internal guidelines and workflows
Maintain accurate logs and documentation of processed credits
Respond to internal/external inquiries regarding credit status
Assist with order/claim discrepancies as needed
What We’re Looking For
Candidates may come from:
Customer Service (with claims or order processing experience)
Sales Operations
Order Processing
Credit Memo / Claims Specialists
Accounting Clerks or Coordinators with heavy credit memo experience
Required:
Hands-on experience creating and applying credit memos
Ability to verify credits on purchase orders and documentation
Strong attention to detail and ability to spot discrepancies
Comfort learning the sales operations side of the process (if accounting-based)
Strong communication and follow-up skills
Workplace Details
Hybrid schedule (Tue–Thu in the office)
Onsite location: Irvine CA 92618
Professional, supportive team environment
Equal Opportunity Employer / Disabled / Protected Veterans
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https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
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https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Customer Service (with claims or order processing experience)
Sales Operations
Order Processing
Credit Memo / Claims Specialists