Job ID: 1803891
Reference Code: AL-Credit-& Collections Officer
We are seeking a detail-oriented Credit & Collections Officer for a direct hire opportunity in San Juan, PR. The Credit & Collections Officer will play an important role in evaluating credit applications, monitoring accounts receivable, following up on past-due balances, and supporting accurate reporting for management. This opportunity offers a stable professional environment, supportive leadership, and the chance to contribute directly to the financial health of the organization. Candidates who are organized, analytical, and confident communicating with customers will be well positioned for success.
Key Responsibilities:
- Review and analyze new customer credit applications, including credit history, payment capacity, and relevant financial information.
- Establish customer credit limits and payment terms in accordance with company policies and internal procedures.
- Monitor accounts receivable, follow up on outstanding balances, and coordinate payment arrangements with delinquent customers.
- Generate payment reminders, collection notices, aging reports, delinquency reports, and portfolio updates for management review.
- Maintain accurate customer credit records, including credit limits, payments, balances, account status, and collection activity documentation.
- Collaborate with internal departments to resolve billing discrepancies, support timely payments, and reduce credit and collection risk.
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Required Qualifications and Skills:
- Bachelor’s degree in Business Administration, Accounting, Finance, or a related field.
- Minimum of 2 years of experience in credit, collections, accounts receivable, or a similar finance role.
- Knowledge of credit evaluation, collections management, accounts receivable, and general financial processes.
- Experience using accounting software and ERP systems.
- Advanced Microsoft Excel skills with the ability to analyze accounts receivable and financial data.
- Strong analytical, problem-solving, communication, and negotiation skills.
- Excellent attention to detail, organization, and follow-through.
- Ability to manage multiple accounts, priorities, and deadlines independently.
- Professional customer service skills with the ability to discuss balances, payment options, credit terms, and account status.