This Credit Administer Position Features:
We are seeking to fill the position of Credit Administrator II. This person will be responsible for collecting balances due from accounts receivable customers and maintaining adequate customer contact. This is a temporary position and will support the Credit Department full-time. Transfers and promotions are available to enhance employees’ career development, fostering a learning culture.

Key Responsibilities:
• Review order queue to ensure orders are being addressed in a timely manner.
• Manage a credit portfolio.
o review customer account history, past payments, average days to pay, credit limit, for order release.
• Communicate with sales and review customer orders that are pending release.
• Utilizing weekly past due aging in addition to 30/60/90 aging report.
• Systematically contacting customers based on past due and amount status.
• Contact customers via email and telephone to address account status, schedule account follow up, and escalate matters in a timely manner to Credit Supervisor.
• Responding to customer requests in a timely manner, to ensure positive collaboration and accurate resolution including but not limited to resolving account balance issues.
• Update customer account with ARI and IDI notes regarding communication.
• Meet weekly with Credit Supervisor to review accounts 30+ days and determine next course of action.
• Research and resolve disputes, payment variances.
o Utilizing Prelude QFE program to resolve disputes.
o Code and address Disputed Invoices daily.
• Prepare monthly reports on delinquent accounts as defined by the Credit Supervisor (60+ day review)

Qualifications and Knowledge:
• Minimum of 3 to 5 years of related commercial collections experience.
• Post-secondary business education preferred; high school diploma required.
• Ability to work effectively as a team member and multitask in a fast-paced environment.
• Intermediate to Excellent skills understanding commercial credit and collections.
• Ability to make sound credit decisions customer credit history.
• Excellent Oral and Written communication skills – the individual communicates (written and verbal) with Customers and Talley Employees in a manner that is both clearly understandable and presented professionally.


Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.