Position Overview:

We are seeking dependable and professional individuals for an entry-level collections role focused on high-risk accounts. This position involves daily phone-based outreach and support for account resolution. Candidates will work assigned account lists, assist other agents as needed, and handle additional tasks as directed by management.

Key Responsibilities:

• Make inbound and outbound calls using manual and dialer systems.
• Follow up on assigned accounts and support team members who are out of office.
• Maintain accurate records and adhere to compliance standards.
• Collaborate with management on special projects and account lists.
Skills & Qualifications:
• Strong verbal and written communication skills.
• Reliable, punctual, and professional demeanor.
• Collections experience is not required—we welcome candidates who are eager to learn and grow in a fast-paced environment.

Work Environment:

• Fully onsite during training and until you demonstrate the ability to work independently.
• Once independent, you’ll be eligible for one scheduled work-from-home day per week.




Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.