Job ID: 1796541
Reference Code: HK-Collections-Specialist
Job Summary
A growing engineering services organization in Orlando, FL is seeking a Collections Specialist for a temp-to-hire opportunity within its accounting department. This role is ideal for an accounts receivable and collections professional who enjoys resolving past-due account issues, communicating clearly with customers, and keeping financial records accurate and organized.
The Collections Specialist will work in a low-pressure collections environment focused primarily on email communication, invoice follow-up, electronic filing, and account updates. This is a great opportunity to join a supportive accounting team, receive training in Oracle, and build a long-term career path with a stable organization. The environment is best suited for someone who is detail-oriented, professional, assertive when needed, and committed to strong follow-through.
Key Responsibilities
- Manage past-due accounts and support accounts receivable collections activity.
- Communicate with customers primarily by email to request payment updates, send invoices, and assist with account resolution.
- Negotiate payment plans and maintain positive customer relationships.
- Make and receive collection-related phone calls as needed.
- Attach invoices, maintain electronic files, and complete related administrative tasks.
- Use Microsoft Outlook, Excel, and Oracle after training to extract data, download documents, and update account information.
Compensation and Benefits
- Pay: $22 to $23 per hour.
- Job type: Temp-to-hire.
- Schedule: Monday through Friday, 8:00 AM to 5:00 PM.
- Start date: ASAP.
- Work arrangement: Onsite only, no remote options.
- Location: Orlando, FL 32809.
Equal Opportunity Employer / Disabled / Protected Veterans
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For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
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Required Qualifications and Skills
- Manage accounts receivable collections and follow up on past-due balances.
- Respond to customer emails, attach invoices, and support account updates.
- Maintain electronic files and perform administrative accounting support.
- Use Microsoft Outlook, Excel, and Oracle after training to manage documents and account data.
- 3 or more years of accounts receivable or collections experience.
- Comfortable with a collections role that is approximately 90% email communication and 10% phone communication.
- Proficiency with Microsoft Outlook and Excel.
- Strong written communication skills with the ability to respond professionally and clearly.
- Administrative experience, including filing, document handling, and follow-up.
- High attention to detail and strong organizational skills.
- Assertive, dependable, and able to complete tasks with consistency and urgency.
- Comfortable making and receiving customer calls when needed.
- Ability to complete a background check and 10-panel drug screen.
Preferred Qualifications
- Construction industry collections or accounts receivable experience.
- Experience working in an engineering services, construction, or project-based billing environment.
- Prior experience using Oracle or similar accounting software.