Job ID: 1790570
Reference Code: HK-Collections-Specialist
The Collections Specialist will focus primarily on email-based account follow-up, with limited phone activity, making this a strong fit for someone with excellent written communication, organization, and persistence. This position offers hands-on training in Oracle and the opportunity to contribute to a stable accounting team with supportive leadership, clear expectations, and a collaborative work environment.
Key Responsibilities
- Manage past-due accounts and follow up with customers to bring accounts current.
- Respond to customer emails, attach invoices, and provide account documentation as needed.
- Negotiate payment arrangements and maintain professional customer relationships.
- Perform electronic filing and maintain accurate accounts receivable records.
- Extract, download, and manipulate documents in Oracle after training.
- Support administrative accounting tasks with strong attention to detail and follow-through.
Compensation and Benefits
- Pay: $22 to $23 per hour.
- Job type: Contract/Temporary, temp-to-perm after 520 hours.
- Schedule: Monday through Friday, 8:00 AM to 5:00 PM.
- Location: On-site at 8008 South Orange Avenue, Orlando, FL 32809.
- Remote work: No remote options.
- Start date: ASAP.
Equal Opportunity Employer / Disabled / Protected Veterans
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The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
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https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Required Qualifications and Skills
- Manage accounts receivable and collections follow-up for past-due accounts.
- Respond to customer emails and provide invoices and account documentation.
- Support payment follow-up through email communication and occasional phone calls.
- Maintain organized electronic records and assist with administrative accounting tasks.
- 3 or more years of accounts receivable, collections, or related accounting support experience.
- Experience managing past-due accounts and customer payment follow-up.
- Proficiency with Microsoft Outlook and Microsoft Excel.
- Comfortable making and receiving occasional collection-related phone calls.
- Strong written communication skills with the ability to respond professionally by email.
- Highly organized with excellent attention to detail and electronic filing skills.
- Assertive, persistent, and able to follow through until tasks are complete.
- Ability to learn Oracle for extracting data, downloading documents, and document manipulation.
- Must be able to complete a background check and 10-panel drug screen.
Preferred Qualifications
- Experience in construction-related accounts receivable or collections.
- Experience working in engineering services, construction, or a project-based business environment.
- Prior Oracle experience is a plus, but training will be provided.