Credit & Collections Specialist
Work Schedule: Monday to Friday | 8:00 AM - 5:00 PM

Job Summary
The Credit & Collections Specialist is responsible for managing accounts receivable activities, including credit evaluation, collections, and account reconciliation. This role ensures timely payments, minimizes financial risk, and maintains strong relationships with customers by providing consistent follow-up and resolution of outstanding balances.

Key Responsibilities
Monitor and manage assigned accounts to ensure timely collection of outstanding balances.
Conduct follow-ups with customers via phone and email to secure payments and resolve discrepancies.
Evaluate customer creditworthiness and support credit approval processes.
Reconcile customer accounts, identifying and resolving billing issues or payment discrepancies.
Maintain accurate and up-to-date records of all collection activities and communications.
Collaborate with internal teams such as billing, sales, and finance to resolve account issues efficiently.
Prepare aging reports and provide updates on collection status and risk exposure.
Negotiate payment arrangements when necessary while maintaining positive customer relationships.
Ensure compliance with company policies, procedures, and financial controls.
Support month-end closing activities related to accounts receivable.

Qualifications & Requirements
Bachelor’s degree in Accounting, Finance, Business Administration, or related field.
Minimum of 2–3 years of experience in credit, collections, or accounts receivable.
Strong understanding of AR processes, aging reports, and reconciliation practices.
Proficiency in Microsoft Excel and accounting systems.
Ability to manage multiple accounts and priorities in a fast-paced environment.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.