Title: Collections Specialist
Location: New Haven, CT 06473
Schedule: Monday – Friday: 8am-5pm
Pay: $23.00- $27.00 DOE/ hour PAID WEEKLY
Special details: Must pass background

Summary:
Ensure receivables are collected while maintaining focal point for customer relations.
• Review open invoices to identify delinquent accounts.
• Initiates collection calls.
• Research account discrepancies.
• Communicates collection results/problems with National Account Managers.
• Incumbents may assist in orienting and training lower-level employees.
• Take complete ownership of managing information to various associates regarding correct billing and customer satisfaction on accounts.
• Make applicable notes on CARMS as to any pertinent collection activity or customer contact.
• Other duties as assigned.

Education/Qualifications:
• High school diploma or GED
• 2-4 years of Collections or directly related experience.
• Basic computer knowledge.


EEO/AA Employer/Vet/Disabled.

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.